Income Officer (Housing) – C&C Housing London, London

Income Officer (Housing)
Salary: £29,213 FTE
Hours: Either Full Time (37 hours) or Part-time Considered.
Location: Based at London Waterloo with flexibility to work from home

Do you have at least two years of experience working as a Credit Controller? Are you keen to learn and develop new skills quickly as a specialist in the management of housing income?
Your Role
Prior experience in housing is not essential (but desirable) as we will provide the training you need in our housing management systems and processes.  We are passionate about developing our colleagues in line with their strengths.
You will be joining a brilliant Income Management team, proactively managing our rent accounts and maximising the income for our housing schemes and properties. Part of the role will include attending rent surgeries at our sheltered housing schemes, and as you become more experienced representing C&C at Court hearings and attending evictions.

Most of our residents are aged 55 and over. You will need an excellent balance of firmness with kindness and understanding to manage people that go into arrears on their rent, helping prevent people from getting into difficulties. If you already have some understanding of housing law, court possession proceedings or welfare benefits that would be useful.

Who We Are
With an ambitious development programme valued at over £100m and c.2000 properties in prime locations across London, C&C is a forward-thinking and innovative charitable provider of Housing, Care, and bespoke services for the over 55s in London. We have 90 years’ experience of retirement home design and living in London.

Our Fit Future Strategy 2017 – 2027 guides our path through a journey of property and service developments, making us fit and readied with a strong foundation for a new period of growth.

Apply with your most up to date CV. Feel free to include a covering letter or note if you wish. Whilst the closing date for this role is 23 November, C&C considers applications as soon as they are received and may bring the closing date forward.
At C&C, our values drive us to be a pioneer, believe in better, have the courage to act, invest in each other and do all we do from the heart. You will be able to use your belief in our values to make a significant contribution to over 55s housing in London.

C&C is passionate about fostering Diversity, Inclusion and Gender balance across the organisation and we always welcome applicants from diverse and BAME backgrounds.
Do you feel this is the right position for you? Apply with your most up to date CV, if you wish to include, we are also happy to receive covering letters.

Other organisations may call this role Income Assistant, Credit Controller, Housing Credit Controller, or Finance Officer.